"I have visited as a Foot Health Practitioner for over a year on a six weekly basis. I have found that residents are treated as individuals with their own care needs being met by friendly well trained carers who undergo continuous training to maintain high standards. They are always professional, kind and mindful of the residents privacy and dignity. A lovely friendly environment with an excellent standard of cleanliness throughout, better than anywhere I have visited, All staff are helpful and visitors are always made welcome and encouraged to come at any time. I would not hesitate to recommend to my own family should the need arise, safe in the knowledge that the best care would be received."

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"Mum spent two and a half years a The Olde Coach House and was cared for extremely well. The home is run very efficiently but with great kindness and love by everyone. A homely atmosphere, very clean and well maintained rooms. Excellent food, nutritious and plentiful. Prompt dealing with medical issues, activities and parties. staff and management supportive to us, especially kind and helpful at the end of mum's life. I could not praise them more."

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"The Old Coach House really is a home from home. The standards of cleanliness are outstanding, the environment is warm and welcoming and the staff are friendly and very caring. I would not hesitate to place a relative of mine at the Old Coach House should the need arise."

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"Our dad has had the best care possible for 8 years"

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"Our mum has lived here for 12 months, we have been delighted with the care she has received whilst she has been here, in particular the last few months (2) when circumstances within the family have been difficult. During the last three weeks when mum's health has deteriorated, the care she has received and the support to the family has been exceptional."

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"Carers are excellent they do their job very good and nothing is a problem. They are so kind and caring. The home itself is very well decorated and every room is very well furnished and carpeted. The home is kept very clean and tidy. The meals are excellent and very good. I have been in a few homes visiting different relatives of the one and last home ever. The full management are excellent."

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"Kind, caring staff who know and deal with residents as individuals and cater for individual needs. Lots of one to one care and support. Lots of little treats and effort to improve quality of life. Excellent communication with family. My mothers care has been tailored over the years to meet her increasing needs. Well managed and well chosen staff and low staff turnover. Pleasant atmosphere."

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"I want to thank all the staff and management for all the help I have received over the years, firstly for my husband, then meals on wheels and now I live in the home myself. I couldn't be happier I regard this as my home and I am grateful for everything that is done for me. I believe this is the best home in the area and feels as if I am amongst friends."

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"We have been very pleased with the respect, warmth care and

attention my mother continues to receive at The Olde Coach House. We have found all staff here to be attentive and kind. It is a well managed care home with an active owner/manager who maintains very high standards. It was initially recommended by family and friends and we would wholeheartedly recommend to others. NB food is very good too"

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"My mother has been living at The Olde Coach House since January 2014. Her care has been of a very high standard. the staff are very caring and patient and they understand and cope with individual personality needs and quirks! The cleanliness of the building is very good and also the residents and their clothing. The food is home-made and of good quality"

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"I can thoroughly recommend, The Olde Coach House in Hessle. It's quality of care is very good and the staff are accommodating and helpful. The cleanliness is of a very good standard in all areas. Mrs Bismor and her team have very high expectations for the care they deliver and work hard to achieve these goals constantly"

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"My family and I feel very fortunate to have found this wonderful home for our precious mum. We would have no reservations in recommending it to anyone. She received love, care and respect all the time she has been here"

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"My family and I feel this is the best home in our area! Iwould highly recommend The Old Coach House, myself and my family are lucky enough to have peace of mind knowing our mum is so well looked after with kindness and care, and she is treated with dignity"

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"I have found this home very supportive of my aunt. The staff
are always on hand and willing to listen and talk to you. They are all very caring and give her lots of cuddles and attention. The home is always very clean and so are all the residents. The food is also of a high standard. I feel my aunt is in very good hands"

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"My mum and aunt are very happy in The Olde Coach House and feel privileged to be residents, they feel very much at home. I too feel very lucky to have found a wonderful home for my relatives. All the residents look very well cared for and it is a place where I'm happy to take my grandson and family to visit as mum and aunt always look impeccable and very happy"

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"Clean, comfortable and friendly. Environment friendly and extremely efficient and caring staff. Could not recommend the coach house highly enough. The care and respect that residents receive is excellent."

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"One of the best homes in its area, it always smells nice and fresh"
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"My mother has been in The Olde Coach House for some 30 months and right from day 1 she has been treated with respect and well looked after. My family has had no complaint at all in this time, in respect of the residential home in general, staff or management. I would not hesitate to recommend it as a clean, safe, caring environment"

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"Happy that my aunt is in such a fine caring home, run efficiently by very competent, dedicated staff"

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"The manager sets a standard which is followed by the staff at all levels of responsibility. The average age of the residents means that many need staff attention which is provided by attentive and affectionate junior staff"
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"The manager and all the staff are very caring and offer an excellent service. Mum is now bedridden but has a shared room and has many sensory activities to help keep her mind active. The home is kept very clean by a good housekeeping team and the food served to the residents is cooked on the premises and of a good standard. I would definitely recommend this home"

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"The staff are lovely and the home is so very clean. I have

been in a few care homes over the years and I have never been in one with the high standards of the Coach House"

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"All the care staff have been wonderful in looking after mum. All her needs are being catered for and nothing is too much trouble. They are always happy and smiling and treat mum with respect. Her room is bright and always clean and fresh. We are so pleased that mum is able to live at The Old Coach House and can thoroughly recommend it"
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Recommendations

The Old Coach House